Overview
Director of Housekeeping
Location: Menlo Park, CA
Salary: $100,000–$110,000 + up to 15% bonus
Benefits: 100% employer-paid employee health insurance
We are hiring on behalf of a luxury hotel in California for an experienced and hands-on Director of Housekeeping to oversee the housekeeping operation of a 128-room property.
This is an excellent opportunity for a proven housekeeping leader with experience in luxury hotels or high-end hospitality environments. The Director of Housekeeping will be responsible for maintaining exceptional cleanliness and service standards throughout the property while leading and developing a dedicated housekeeping team.
Key Responsibilities
- Oversee all housekeeping and public area operations across the property.
- Lead, manage, and develop a team of approximately 25 associates.
- Ensure consistently high standards of cleanliness, presentation, and guest satisfaction.
- Manage daily staffing, scheduling, training, and performance.
- Work closely with hotel leadership and other departments to ensure seamless operations.
- Monitor housekeeping budgets, labor costs, inventory, and departmental expenses.
- Establish and maintain departmental standards, policies, and procedures.
- Conduct regular inspections of guest rooms and public areas.
- Address guest concerns and ensure timely resolution of housekeeping-related issues.
- Drive a culture of accountability, teamwork, and exceptional service.
Ideal Candidate
- Previous experience as a Director of Housekeeping, Executive Housekeeper, or similar senior housekeeping leadership role.
- Experience within luxury hotels, resorts, or high-end hospitality environments.
- Strong leadership and team management skills.
- Excellent knowledge of housekeeping operations and luxury service standards.
- Proven ability to manage staffing, budgets, and departmental performance.
- Strong attention to detail and a commitment to delivering exceptional guest experiences.
- Excellent communication and organizational skills.
Job Tenure: Permanent
