Overview
As a Rent Income Officer, you will play a vital role in managing rent collection processes and supporting tenants in maintaining their accounts. This temporary opportunity in the property sector offers a chance to demonstrate your organisational skills within a collaborative team.
Client Details
The employer is a medium-sized organisation within the property industry, committed to providing excellent housing services to its tenants. They focus on fostering a supportive and results-driven environment for their team members.
Description
- Monitor and manage rent accounts to ensure timely payments are made.
- Communicate with tenants to address rent-related queries and provide guidance.
- Prepare and issue correspondence regarding overdue payments or account discrepancies.
- Work closely with internal teams to escalate and resolve complex rent issues.
- Maintain accurate records of all rent income and tenant interactions.
- Support tenants in setting up payment plans when required.
- Ensure compliance with relevant policies and legal requirements in all interactions.
- Contribute to continuous improvement initiatives within the rent income team.
Profile
A successful Rent Income Officer should have:
- Previous experience in rent collection or a related administrative role.
- Strong communication and negotiation skills.
- Attention to detail and excellent organisational abilities.
- Knowledge of property sector regulations and practices.
- Proficiency in using computer systems and software relevant to rent management.
- A proactive and problem-solving approach to challenges.
Job Offer
- Hourly pay rate of approximately £15 to £18, depending on experience.
- Flexible working arrangements, including 2 days working from home.
- Opportunity to gain valuable experience in the property sector.
- Collaborative and supportive team environment.
This is an excellent chance to enhance your career in the property industry while enjoying flexible working benefits. Apply today to be considered for this rewarding temporary position!
