Overview
The purpose of the Regulatory Officer role is to make informed decisions on individual cases by interpreting evidence and applying policy, helping to reduce a departmental backlog while communicating outcomes confidently and sensitively.
Client Details
My client is the independent regulator for barristers and specialised legal services businesses in England and Wales, working in the public interest to uphold high standards, promote diversity, and ensure access to justice. Responsible for regulating over 18,000 professionals, they set qualification and practice standards, monitors service quality, and handle complaints to maintain trust in the profession.
Description
The Regulatory Officer post requires the ability to interpret information, assess risk and
to ensure that policy is implemented in accordance with guidelines. You will need to be
confident and comfortable when making decisions and advising people of outcomes,
both positive and negative. The department is carrying a significant backlog and
requires additional resource to assist in clearing this.
The key responsibilities of the role include:
– Assimilating information and evidence from individual cases, arriving at a decision
based on guidance and criteria.
o Law graduates who have carried out tasks in the completion of their studies
will also be considered.
– Communicating outcomes of decisions to stakeholders, both positive and negative
in a confident yet sensitive manner.
Key skills required include:
– Proficiency in the full suite of Microsoft Office applications, plus case management
or customer relationship software.
– Background in case management with another regulatory, membership body or
another organisation where caseloads were managed.
Profile
A successful Regulatory Officer should have:
- A strong understanding of regulatory frameworks and compliance requirements.
- Experience working within the legal or regulatory field, ideally in the not-for-profit sector.
- Excellent analytical and problem-solving skills.
- Strong communication abilities, both written and verbal.
- Attention to detail and a methodical approach to work.
- A relevant qualification in law, compliance, or a related field.
Job Offer
My Client offers excellent terms and conditions of employment, including:
* Hybrid Working is the agreed way of working: work from the office for a minimum of four days per month.
Option to work from the office more and attendance expected when there
are team or organisational events.
* Up to 31 days annual leave, plus a holiday transfer scheme
* Up to 12% employer’s pension contribution
* Parental leave and flexible working policies
* Private medical insurance
* Plus a range of additional benefits, including discounts and rewards.
