Overview
Account Service Executive
Watford
Salary £30600 plus benefits
( Hybrid is offered 2 days a week home, 3 days office after probation )
Our client is a market leader in their industry and due to growth, they are expanding their in-house Account Service team. If you are looking for a forward-thinking company that reward and recognise their employees, great culture and huge opportunities to progress a career please see below.
Your role
- Support and account manage B2B clients
- Take ownership of enquiries
- Champion strong customer service and relationships
- Coordinate and work closely with internal teams
- Work to SLA’s and KPI’s
- Deal with all communication via calls and emails
- Management of internal CRM systems
Ideal candidate
- Excellent verbal and written communication
- Proactive and organised
- Strong Customer service experience
- B2B experience desirable
- Team player
- Strong IT skills
- Experience of working to KPI’s and SLA’s
- High level of inbound call or email experience
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Job Tenure: Permanent
