Overview
An exciting opportunity has arisen for an ICT Assistant Project Manager to support the delivery of innovative technology projects across a leading hospitality group.
You will work closely with the IT Technical Project Lead to drive IT initiatives across hotel operations, corporate systems, and guest-facing platforms – ensuring seamless implementation, efficiency, and great user experience.
The role:
- Support the planning, execution, and delivery of IT projects across multiple sites.
- Oversee systems such as PMS, POS, CRM, mobile apps, and smart room tech.
- Coordinate vendors, manage timelines, and ensure projects align with business goals.
- Support integrations, data security, and compliance (GDPR, cybersecurity).
- Provide technical and operational support, documentation, and user training.
- Assist in improving ICT processes, performance, and service quality.
Experience:
- Degree in IT, Computer Science, or related field (or equivalent experience).
- Experience supporting or managing IT projects – ideally within hospitality or multi-site environments.
- Knowledge of PMS, POS, CRM systems and integrations.
- Excellent problem-solving, communication, and organisational skills.
- Familiarity with Agile or PRINCE2 methodologies is desirable.
Job Tenure: Permanent
