Overview
A 3 month FTC Reception role for a Financial Services Firm in the City of London.
Client Details
A Fund Administration.
Description
Key Responsibilities:
- Provide a friendly and welcoming first impression to all employees, visitors and guests entering the office, leading customer experience onsite.
- Meet and greet any clients and customers to the office in a friendly and professional manner, including offering drinks, escorting them to meetings and carrying out introductions as required.
- Offer concierge-style services to all guests, supporting with queries and assisting as required.
- Take ownership of office presentation, maintain high standards and always positively representing the business.
- Oversee local vendor relationships for all workplace contracts, monitoring performance and actively partnering with vendors, providing feedback and ensuring KPIs are met.
- Develop positive relationships with building management team and other tenants.
- Ensure statutory compliance across all planned and reactive maintenance requirements, upholding records and proactively overseeing schedule.
- Ensure the boardroom and meeting rooms are always clean, organised, and ready for use, managing the room diaries via Outlook.
- Manage ordering and inventory control for office supplies, fruit, coffee and sundries.
- Organise outside catering, as requested.
- Oversee all office post and incoming/outgoing deliveries, processing them in accordance with procedure.Check and reconcile workplace invoices for Accounts Payable, working with the broader workplace team on receiving relevant approvals.
Profile
The Successful Candidate:
- Excellent concierge and customer service skills both face to face and virtually.
- Can do attitude, with the ability to work autonomously and independently whilst also as part of a wider, collaborative team.
- Basic PC skills, including basic MS Excel and Word. Must be comfortable communicating quickly over internal messenger and utilizing visitor management software.
- Excellent organisational and communication skills are essential.
- Ability to interact with vendors and external contacts in a professional manner.
Job Offer
A fantastic opportunity to join a growing firm with potential to extend or even go permanent.
