Overview
The Patient Services Lead will be entrusted with the task of overseeing a dedicated team to ensure the delivery of excellent patient services within the healthcare sector in London. The role demands an individual who can effectively lead a team and is proficient in implementing patient service strategies.
Client Details
The organisation is a reputable, large-scale healthcare provider in the public sector, serving thousands of patients annually. Based in London, the company employs over 2000 dedicated professionals, all focused on delivering top-tier healthcare services.
Description
- Leading and managing a team to deliver exceptional patient services.
- Developing and implementing patient services strategies.
- Ensuring adherence to healthcare standards and regulations.
- Collaborating with other departments to improve patient services.
- Monitoring patient satisfaction and implementing feedback.
- Managing resources efficiently.
- Overseeing staff training and development.
- Representing the patient services department in key meetings.
Profile
A successful Patient Services Lead should have:
- Previous experience in the healthcare sector or medical setting
- Proven experience in a leadership role
- Exceptional team management and communication skills.
- A good understanding of healthcare regulations and standards.
- Experience in developing and implementing strategic plans.
- A passion for delivering excellent patient services.
Job Offer
- A competitive salary of approximately £40,000 – £45,000 per year.
- Pension contribution up to 20%.
- Private Medical Healthcare.
- 33 day’s annual leave (inclusive of bank holidays).
- Season ticket travel loan.
- A wide range of discounts with a variety of retailers and services.
If you are passionate about delivering exceptional patient services and leading a dedicated team in a leading London healthcare provider, we welcome your application.
