Overview
OPERATIONS MANAGER QSR – UNITED ARAB EMIRATES!
An exciting opportunity has become available for an Operations Manager located in the UAE. This position reports to the General Manager and will involve managing a portfolio of 8-12 stores.
We are looking for someone with a great personality, with high energy & a sense of humour.
Operations Manager responsibilities include but not limited to:
* Review and approve regional team manpower requirements based on existing restaurants requirements and business expansion for the period
* Identify, train and develop successors for the position
* Motivate, train, mentor /coach, and develop the team directly reporting to the OPM’s as well as one level below direc reports
* Monitor KPIs for the region and respond to results
* Visit restaurants periodically as per the plan in the region to motivate the team and observe opportunities to improve operational standards and compliance to procedures
* Observe customer trend in the region and responds to improve customer experience in the restaurant
* Review and align regional management team on mystery shopper scores and improve periodic results
* Visit competition in the region and observe for opportunities to improve the restaurant
* Accountable to research and provide new market location to the GM for potential expansion
* Review and monitor sales KPIs set by stakeholders and provide assistance to improve the periodical results in the restaurant
* Accountable to area restaurant profit KPIs
* Review and monitor restaurants profit KPIs and provide corrective action to improve the periodic results
* Responsible for reviewing, approving and managing area KPIs
Qualifications & Experience:
* Bachelors/Master’s degree
* 5 years’ experience
* QSR experience’
* Knowledge of business management and HR principles and practices
Salary Package: AED20-22k pm plus management allowances
Get in touch: SameerChouhan@corecruitment.com
Job Tenure: Permanent
