Overview

Are you looking for an ongoing temporary role working within an IT department dealing with internal and external customers? If you are then this could be the role for you. Are you based in or around the Uttoxeter area? Do you work well under pressure and have great attention to detail? If so, this could be the perfect role for you!

Do you have the following…

Experience Required:

  • Excellent customer service skills and telephone manner
  • Knowledge of Microsoft Office packages including excel
  • Administration of internal IT Systems
  • Great organisational skills
  • Attention to detail
  • Flexible to support the team’s objectives
  • Microsoft Windows 10
  • Office 365 Administration and troubleshooting
  • Ability to understand software installation
  • Ticket Management & Prioritisation of dealing with customers/end users
  • Talking users through issues on the phone or at desk or logging if required
  • Administration of internal IT Systems
  • Can do attitude
  • Excellent time keeping

Desirable Experience:

  • Previous IT Support experience
  • Understanding of M365 (Outlook, Teams, Share-Point)
  • IOS / Intune experience
  • Understanding of IT Systems and Processes
  • Service Desk Ticket Management
  • Ability to work in a fast-paced demanding service desk

Due to the location in Uttoxeter you will need to be a car driver.

The hours of work are Monday – Thursday 08:30am – 17:00pm and Friday – 8:30am – 16:00pm.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.


Job Tenure: Contract

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