Overview

This role is for a French Speaking Customer Service Advisor in the retail industry, located in Eastbourne. The successful candidate will need to have strong customer service skills and a good command of both the English and French language.

Client Details

Our client is a prominent player with over 1500 employees. With a strong commitment to excellence in customer service, they are dedicated to providing a supportive and inclusive work environment for their team.

Description

Responsibilities for a French Speaking Customer Service Advisor:

  • Provide top-quality customer service in both French and English
  • Handle customer inquiries and complaints promptly and professionally
  • Maintain knowledge of company’s products and services
  • Work closely with other team members to solve customer issues
  • Assist in the development and implementation of customer service policies
  • Provide feedback on customer service issues and market conditions
  • Participate in team meetings and training sessions
  • Comply with all company policies and procedures

Profile

A successful French Speaking Customer Service Advisor should have:

  • Proficiency in both French and English
  • Experience in customer service roles
  • Strong communication and interpersonal skills
  • A customer-focused mindset and a drive to deliver excellent customer service
  • The ability to work well in a team environment

Job Offer

  • A competitive salary of around £25- 27,000 per year
  • The opportunity to work in a supportive and inclusive team environment
  • The chance to use your language skills in a professional setting
  • A role in a company with a strong commitment to customer service and employee satisfaction

If you’re a French speaking professional with a passion for customer service and a desire to be part of a thriving team, we’d love to hear from you. Apply today!

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