Overview
We are seeking a handful of dedicated Customer Service/Sales professionals to handle customer inquiries and provide product information in a dynamic setting.
Client Details
Our client is a global organisation in the manufacturing sector based near Abingdon. They are well-established and reputable, with a strong commitment to innovation and excellence in their field.
Description
Key responsibilities of the Customer Service Executive include:
- Handle customer inquiries professionally and promptly.
- Provide comprehensive product information to customers.
- Collaborate with the sales team to reach sales targets.
- Maintain and nurture relationships with existing customers.
- Identify opportunities for upselling and cross-selling.
- Participate in team meetings and training programs.
- Maintain accurate customer records.
- Assist in the development of sales strategies.
Profile
The successful Customer Service Executive should have:
- Previous experience in a customer service, sales, sales admin (or similar) role.
- Excellent verbal and written communication skills.
- Confident telephone manner.
- Proven ability to meet targets and be proactive.
- A solution-oriented mindset with excellent problem-solving skills.
- A high level of professionalism.
Job Offer
Benefits of the Customer Service Executive include:
- A competitive salary.
- Performance based bonus.
- A supportive work environment where innovation is valued.
- Opportunities for personal and professional growth.
- A comprehensive benefits package.
- Access to many company perks.
- Flexibility of hybrid remote working.
- Generous annual leave package.
