Overview
We’re supporting a fast-growing lifestyle hospitality group that blends the comfort of serviced apartments with the soul and design of boutique hotels. They’re looking to expand their finance team with a new AR assistant for their office in London.
The AR assistant will work as part of a team of 5, focusing on customer billing accuracy and timeliness across UK and European customers.
Hotel experience is a must for this role. Please note that the role is full-time office-based.
Responsibilities:
- Raise customer invoices and credit notes in PMS accurately within agreed terms.
- Post customer payment transfers daily.
- Inbox management and query response aligned to SLA.
- Liaise with Credit Control, Reservations and on-site teams to resolve invoice queries.
- Complete inter-company invoicing and receipts.
- Reconcile non-room revenue portals (example: vending machines).
- Support on-site billing queries.
- Complete month-end tasks.
- Execute any other ad-hoc finance activities as required.
The ideal candidate:
- Experience in a high-volume transactional AR environment within the hospitality sector.
- Willingness to learn end-to-end AR tasks.
- Strong communication and interpersonal capability.
- Intermediate to advanced MS Office skills.
- Ability to work well under pressure.
- High attention to detail and accuracy.
Job Tenure: Permanent
